Shipping Policy
At HRTBRK, we make it a priority to deliver your order fast, safe, and with care — whether you're down the street in Calgary or shopping from another country.
Processing Time:
All orders are processed within 24-48 Hours.
Please allow extra time during new drops, sales, or high-demand periods.
Shipping Within Canada:
Calgary
- Enjoy FREE local shipping on all orders — no minimum required.
- shipping is within 24 hours.
Rest of Canada:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (rates shown at checkout)
- FREE Shipping on Orders Over $100 (before tax & discounts)
International Shipping:
We currently ship to select international destinations including:
USA, Egypt, and Saudi Arabia.
- Estimated Delivery Time: 7–21 business days
- Egypt & Saudi Arabia – $10 flat rate shipping
- USA – Shipping rates are calculated at checkout based on your location
Please note: Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.
We appreciate your patience and understanding while your order makes its way to you.
Shipping Rates and Carriers:
- Shipping fees are automatically calculated at checkout based on your location and selected shipping method.
- We occasionally offer free shipping promos — follow us on Instagram @hrtbrk.ca or subscribe to our marketing emails to stay updated.
- We use the following shipping parties: ( ups, Canada post & Purolator)
Incorrect Address or Lost Packages:
- Please ensure your address is entered correctly before completing checkout.
- HRTBRK is not liable for delays, lost packages, or failed deliveries caused by incorrect shipping info or carrier issues.
CUSTOMER SUPPORT
For any questions or concerns regarding shipping, feel free to reach out to us at info@hrtbrk.ca. We're here to help!